Accessibility statement

The War Heritage Institute (WHI) commits to making the website accessible, in accordance with the following legislation: Law of 19 July 2018 relating to the accessibility of websites and mobile applications of public sector organisations.

The present accessibility statement applies to: legermuseum.be, klm-mra.be, militarymuseum.be, museedelarmee.be and any other alias. 

Compliance level

This website partially complies with accessibility requirements according to the European Directive (EU) 2016/2102

Preparing your statement

An external accessibility audit was conducted on 15/07/2026. This audit was a simplified analysis. 

• Read the French report.
• Read the Dutch report. 

Inaccessible content

Some pages of the website contain non-accessible content:

• Images must have alternative text.
• Elements must have sufficient color contrast.
• Links must be distinguishable from surrounding text in a way that does not rely on color alone.
• Links must have discernible text.
• <li> elements must be contained within a <ul> or <ol> element.

Suggested alternatives

For any specific request, you can contact our team at com@warheritage.be. Due to the limitations of the current platforms, no alternative is currently available to work around the issues mentioned. This situation should be resolved once the website has been fully updated.

Contact data

If you have any questions or thoughts about the accessibility of our site/application, you can contact us by filling out the form available under our website’s “Contact” tab. For specific questions, please contact one of the following e-mail addresses:

• For questions related to accessibility, please contact: com@warheritage.be
• For general questions, please contact: info@warheritage.be

If the service mentioned above fails to respond, please contact the following mediator:

• By sending an e-mail to:klachten.plaintes@warheritage.be
• Or by sending snail mail to (with your name, address, e-mail address and phone number):

Complaints coordination
War Heritage Institute
Parc du Cinquantenaire 3
1000 Brussels

You will receive an automatic acknowledgment and a personalised response within 30 days.

In case of no response or unsatisfactory response, please contact the Federal Ombudsman:

Federal Ombudsman
Rue de Louvain 48
1000 Brussels
contact@mediateurfederal.be

Improvement plan

To address the concerns raised in the report, the War Heritage Institute (Military Museum) - within its capabilities - is making efforts in the area of the accessibility of the website.

 

This statement was prepared on 15/07/2026.

The last review of the statement took place on 17/07/2026.